Frequently Asked Questions
Answers about Credit Plus for suppliers, buyers and banks: how the platform works, fees, payments, and how we protect your data.
General
How can Credit Plus help my business?
Credit Plus simplifies the supply chain financing process with a digital platform that lets businesses manage all their invoice financing needs quickly and efficiently. Whether you are an SME or a large corporation, we provide flexible financing options that improve cash flow, enhance supplier relationships, and promote growth.
Who can use Credit Plus?
Our platform is designed for SMEs, large corporations, suppliers, and investors looking to optimize their working capital. If you are a business looking to manage cash flow better, or a supplier seeking early payments for invoices, Credit Plus can help.
What types of financing are available on the platform?
We offer a range of supply chain finance solutions, including invoice factoring, reverse factoring, and dynamic discounting. Each solution is tailored to meet the unique needs of businesses and suppliers, ensuring maximum flexibility and benefits.
How do I get started with Credit Plus?
Getting started is easy. Simply sign up on our platform, complete the required registration details, and verify your business information. Once your account is set up, you can start managing invoices, selecting financing options, and optimizing your cash flow.
Can I use Credit Plus if my business is located outside Jordan?
Currently, our platform focuses on businesses within Jordan. However, we are looking to expand to other markets in the MENA region soon.
How does Credit Plus ensure transparency and trust among all parties?
Our platform is built on transparency and trust. We provide real-time tracking of transactions, clear communication, and full visibility into the financing process for all parties involved. We also partner with reputable financial institutions and investors to ensure the highest standards of service.
Fees & payments
What fees are associated with using Credit Plus?
Our platform is designed to be transparent with no hidden fees. The costs depend on the type of financing you choose and the terms agreed upon. We offer competitive rates and provide a detailed breakdown of any costs before you commit.
How long does it take to receive funds once an invoice is approved?
Once an invoice is approved on our platform, funds can typically be disbursed within 24 to 48 hours, ensuring you have quick access to the working capital you need.
For suppliers
How do I get paid early as a supplier?
Register your company on the platform and submit your invoice. Once your buyer approves it, you can request early payment and receive the funds from the bank, minus the financing fees, instead of waiting for the due date or a post-dated cheque.
Is early payment a loan?
No. You receive the value of an invoice your buyer has already approved, before its due date. The buyer then pays the invoice on its original due date, so you get cash without taking a loan.
Does my buyer need to be on Credit Plus?
Yes. Financing is based on invoices that your buyer approves on the platform. If your buyer is not on Credit Plus yet, contact us and we will reach out to them.
What do I need to create an account?
Only a few company details: the company type, its national ID number, the company name, an optional tax number, and the name, email and Jordanian mobile number of the person registering. The bank financing your invoices may ask for additional documents later, as required by law.
For buyers
What does my company gain as a buyer?
Your suppliers get paid early without you paying before the due date, which strengthens your supply chain and supports your working capital. You invite your suppliers and choose the right program for each case: bank-funded early payment (reverse factoring), purchase finance, or Dynamic Discounting.
What is Dynamic Discounting?
A buyer-funded early payment program. You use your own idle cash to pay suppliers before the due date in exchange for a discount on the invoice. The discount adjusts automatically based on how many days early you pay, and you decide which suppliers and invoices take part.
When does the buyer pay?
In bank-funded early payment, the buyer pays the invoice on its original due date. Your payment terms do not change, even when your supplier is paid early.
Can several people from my company use the platform?
Yes. You can add your company's users and give each one the permissions they need. Invoices and requests go through an approval workflow, and each user sees the tasks waiting for them.
How do I bring my suppliers onto the platform?
You invite them from the platform, one by one or many at once with a bulk invitation. Each supplier receives an invitation to join your program.
What can I follow on my dashboard?
Invoices waiting for your approval, upcoming and overdue bills, your average days payable, how much of each program's limit is used, and how your financing is spread across suppliers.
For banks
How does a bank work with Credit Plus?
Your corporate client (the buyer) joins Credit Plus and invites its suppliers. The buyer approves supplier invoices on the platform, suppliers request early payment, your bank finances the approved invoices, and the buyer pays your bank on the original due date.
Who makes the financing decision?
The bank. Credit Plus is a technology platform: every financing decision stays with your bank.
Which banks are already on the platform?
Credit Plus is integrated with Housing Bank for Trade and Finance and Jordan Ahli Bank, and we are expanding.
Security & data
Is my data safe on your platform?
Absolutely. We take data security seriously and implement the latest encryption technologies and security measures to protect your information. All transactions on our platform are secure and comply with relevant data-protection regulations.
Is Credit Plus a bank?
No. Credit Plus is operated by Al Rahaloon for Information Technology LLC in Jordan. It is not a bank or a financing provider: the platform connects buyers, suppliers and licensed financial institutions, and financing is provided by the banks.
Who can see my data?
Only those who need it to process your request: the banks handling your financing, the buyer or supplier in the same transaction, official registries for verification, and the service providers that run the platform. We do not sell your data or use it for advertising.
Can I ask to see or delete my data?
Yes. You can request access to, correction or deletion of your personal data. Read the details in our Privacy Policy, or contact us at info@credit-plus.me.
How is my account protected when I sign in?
Besides your password, every sign-in requires a one-time code sent to your registered mobile number, and repeated failed attempts are blocked.
Still have a question?
Our team is happy to help.
